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  How to Buy a Used Car
 
Step 4 - The Fact Finding Phone Call
 


The purpose of this step is to find out as much information as possible before you go to see the car, by asking the following types of questions:

  • Was the car ever involved in accident?
  • Does the car have any paint work or need any paint work from previous repairs?
  • Are there any scratches dents, dings, etc. on the car?
  • Is the mileage the actual or TMU (true mileage unknown)?
  • Has anything ever been repaired on the car? Why? Do they have repair receipts?
  • Should any major repairs be done on the car now - brakes, exhaust, transmission, electrical, etc?
  • Do they have service reports?
  • Do they have manuals for the car?
  • How long have they owned the car? How many owners had that car?
  • Do they have the title and is it a clean or is it salvage?Ask the owner to give you the VIN (Vehicle identification number) so you can pull the Carfax history report. On the home page of the www.OmegaMotors.com you can check the vehicle history in the meter of minutes
 

Before you go to see the car, ask any questions that concern you regarding the particular car. That will help you get the right price for the right car. When asking about scratches, if the answer is yes, ask more about it (How big is it? Where is it? How many scratches are there? How did they get there? etc).

If you are still interested in the car, after being satisfied with the answers, the next question is "How negotiable are you?" You should emphasize that you are serious buyer. Do not make your final offer over the phone, leave room for more after you see the car and re-evaluate it, factoring its physical and mechanical condition.

Sample negotiations

A few sample scenarios of what the negotiation conversation over the phone might be like: Buyer would use opportunity of phone conversation in order to find out some details regarding object of sale and to decide whether to pursue the offer.

Options regarding communication between the seller and potential buyer:

  • If the seller states that he is not very negotiable this means that there is limited price variation which can be acceptable for him. Potential buyer should act seriously without making final offer over the phone without evaluating the car.
  • If seller offers the buyer to come and see the car and then discuss the price buyer should continue the conversation in order to see how negotiable the seller is. If the seller is unsure of the real car value this approach would not get him wanted price.
  • If the seller states that price is not negotiable potential buyer should show that he is serious and knowledgeable with enough money and firm intention not to waste any time. This approach would bring him better idea how negotiable the buyer is.
  • Further communication options could include the seller that may not disclose some information on purpose or due to his being not aware of it. Should the car be damaged the potential buyer would need to see it before making any offer.
  • Phone negotiations would yield some information on the car condition , how firm is the price. Should all this info obtained make the buyer interested he would need to find out if his offer described as around value would be negotiable by the seller. Sellers usually wish to sell ASAP and are willing to take less and be done with the sale.
  • If the object of sale/car seems perfect to potential buyer but the price is much higher than what he is willing to pay, he may then leave his personal data should the buyer reduce the price. If this happens at later stage buyer would be in better negotiable position.

The best advice to potential buyer would be to find cars that are close to the right price he is willing to pay. Should chosen classifieds not give him desired results potential buyer then may go to higher price range cars and negotiate more.

 
 
 
 
 



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